1) What are the advantages of purchasing a bus ticket with Bus on click?

 Bus on click is India’s largest bus tickets company and therefore, you will find the largest option of bus seats on the site. Some of the advantages of dealing with us are:                                                                                                                    

You can choose your seat                                                                                                                   

You can book your bus tickets online, by phone, or in person                                                   

You can choose from over 1500+ bus operators                                                                         

You can choose from buses based on boarding points, timing and bus type

2) What payment options do I have?

Internet banking (Internet enabled online bank account), Wallets, Debit card, UPI.

3)  Can I cancel the ticket?

Yes. The tickets booked through Bus on click can be cancelled*. Money is transferred back to the passenger's credit/debit card. Please note that the cancellation fee as applicable will be deducted from the fare and cancellation can be done only three hours before departure time of the bus. Please contact our help ([email protected]) for service specific details.

4) How safe are online transactions?

Transactions on Bus on click are very safe. Bus on click employs the best-in-class security and the transactions done through Bus on click are secure. Bus on click uses Secure Socket Layers data encryption for all financial / credit card related transactions. Using SSL ensures that the information exchanged with Bus on click is never transmitted unencrypted thus protecting the information from being viewed by unauthorized individuals. This encryption is done using 128-bit RC4 encryption. In addition, the credit card information is processed over secure gateways which are certified by Visa / Mastercard.

5)  Where should I contact for support?

Customer support by email: [email protected].

1) how do I confirm my seat assignments while booking?

It depends on the fare that you chose. Certain fares do not allow you to select your seat preferences as the seats are auto assigned by the airlines. In that case you have the option to make an additional payment during booking and choose the desired seat of your choice from the seat map. You already have the option to select a seat of your choice if you have chosen to travel via full-service carriers.

2) I misspelled my name while booking a ticket. How do I get it changed?

You can call us to check if the airline you have booked entertains name correction requests. Some of them do allow name changes up to 3 letters, and we can pass on your request. However, if the airline does not allow it, you will have to cancel and re–book the ticket.

Note: Make sure they have valid proof–of–age documents when they are checking in, and remember that infants must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult.

 3) How do I find out my baggage limit?

According to airline baggage restrictions and limitations, on aircraft operated by different carriers, different luggage rules may apply.  You can confirm this with the respective airlines.

 4) Is it possible to make reservations for someone else using my account?

Sure, when prompted to submit traveller information throughout the booking process, simply enter the information for the passengers you wish to reserve for.

5) What is the maximum number of seats I can book?

A maximum of 9 seats can be booked at one time. If you need to book for more than 9 travellers you will have to re–complete the booking process for the additional travellers.

6) What are the cancellation charges?

Short answer – it depends. Long answer – the cancellation charges depend on the airline, sector, class of booking, and time of cancellation. To know what is applicable in your case, check the fare rules mentioned on the booking page when you are making your reservation.

7) How long does it take to process a refund?

We usually process the refund within 4 working days of cancellation. However, it may take slightly longer to reflect in your account statement depending upon your bank. We have noticed that it takes about 14 working days for most refunds to hit their respective accounts

8) Can a child be included to book a reservation?

 A child (aged 2-12 yrs..) cannot, unfortunately, be included to an existing booking reservation to add an infant to your existing reservation by reaching out to us.

 1) Can more than two adults stay in one room?

Most hotels allow additional guests to stay in a room for an extra charge as long as the room does not exceed the maximum number of guests allowed per room. If you book a room that cannot accommodate your group, the hotel may cancel your reservation or require that you book additional rooms. If you have doubts, check directly with your hotel for their extra–guest charges and the maximum number of people allowed in the room you have booked

2) Our children will be traveling with us – do they stay for free?

When making your booking, select the number of children traveling with you from the ‘Children’ drop–down box. If you select just 1 child, our search will give you the price of a double room with child, not including an extra bed. If you want an extra bed in the room, you need to increase the number of passengers in your search

3) Will my credit card be charged when I book my reservation?

This varies with the type of rate and hotel you select. Normally, your credit card will be charged immediately for all reservations made through our website or over the phone. This guarantees your reservation as well as the rate

 4)  Do you provide extra beds or cribs?

    Yes, extra beds and cribs are available upon request, based on availability.

 5) How do I know if my booking was successful?

7) How can I make group travel booking?

Please send us your group travel request at [email protected] and we will connect with you within 24 hours. Please include the details of your travel like the number of adults and children travelling, preferred dates of travel, preferred destination, travel budget, etc. You can also call us at 7251989898 (Monday to Saturday from 09:00 am till 07:00 pm).

8 ) How do I request early or late check-in/-out?

To request a different check-in/-out time, contact the property directly 1 or 2 days before arrival. There's no guarantee, but they might be able to help

1) How do I make a reservation? How to make payments for my trip?

To reserve a package, kindly fill up the requisite form and get the itinerary & quotation. Once the itinerary & quote is finalised, we shall provide the bank details to which an advance amount equivalent to 25% of the total package cost should be remitted. Upon receipt of the same, we shall mail you the confirmation. Balance could be paid before commencement of the tour vide bank remittance or should be paid & settled upon arrival.

2) What are the types of vehicles used for transfers & sightseeing?

   Air-Conditioned sedans, MPVs or Bus.

3)  Do we need guide services everywhere?

We provide English speaking chauffeurs for individual tours. For group tours, English speaking tour escorts would accompany the groups. During sightseeing involving historically important places or monuments, we provide English speaking local guides who are well knowledge in history and culture. We could even provide guides who speak French, German and Japanese, only on advanced booking.

5) What is the usual duration of a sightseeing trip?

Usually, sightseeing trips are designed to give enough time for the travellers to relax and enjoy the views. Hence, the sightseeing trips might be spilt into 3-4hrs in the morning session and 2-3hrs in the afternoon session. But the duration could vary due to traffic and overcrowding of the locations

6) Are the tour packages organized as group tour or is it individually customized?

Tour packages are customized as per the traveller’s requirement. Be it individual, family or group, we shall arrange the same with utmost care. Tours would never be clubbed with another group, be it individual or family. Every tour is customized with the type of hotel, transport, and location

7) Do you offer Jain food?

Yes, we do provide a variety of Jain and pure veg cuisine.

1) Who would be our contact for anything we may need while we are there?

Depending on the villa, there might be a property manager or owner who lives on the property or very close by. In many locations we have our own team on the ground, and our support team is available 24/7 if you need our help,

2) Is the photo on the website the exact villa we would be staying in?

Yes. All our villas have their own pictures that represent that exact property, excepting a very small number of resort units that resemble each other.

3) Is it possible to include additional guests later?

Yes, if there is sufficient room in the villa. If there is a per guest or per bedroom rate, you will

be charged for the additional costs.

4) Do you offer Jain food?

Yes, we do provide a variety of Jain and pure veg cuisine.

 5) What is the check-in/check-out policy?

- Check-in time is typically after 1:00 PM, and check-out time is before 11:00 AM. However, we can accommodate special requests based on availability.

 6) Are pets allowed in the villa?

- Pets are generally not allowed in the villa, but exceptions may be made on a case-by-case basis. Please contact us for more information.

7) Kids Policy

Kids below the age of 5 are free and kid above the age of 5 are fully charged.

8) How do I contact the villa management during my stay?

- Contact information for the villa management will be provided upon booking confirmation. You can reach us via phone, email, or through our onsite staff.

9) What is the cancellation policy?

- Booking cancelled 7 days prior to arrival will carry 10% retention charge of the total booking amount. Booking cancelled less than 7 days of arrival date, full advance amount will be charged

10) Is there a security deposit required?

- Yes, a security deposit is required upon check-in. The amount varies depending on the villa and is refundable upon inspection of the property upon check-out.